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The fitness centre is impressively well-equipped, and the room is spacious and comfortable. We appreciated the high-quality cups and glasses, as well as the complimentary minibar. The staff went above and beyond by preparing a delightful surprise—an adorable cheesecake and mini cupcakes to celebrate our wedding anniversary. They also kindly extended our stay due to the typhoon, which was truly unexpected and deeply appreciated. Overall, we’re very satisfied with our experience and the thoughtful service provided.
Tay
Αύγουστος 2025
Our room had the most amazing river view (Panorama Riverside Retreat King Room on a higher floor). The room was huge, very quiet and super clean. The gym, pool and spa facilities are fantastic. Breakfast was great and open till 12pm. The rooftop bar has stunning views over the city and the food & drinks up there were really good.
Heike
Αύγουστος 2025
Upon check - in, OLLY provided enthusiastic and professional service. OLLY actively offered assistance and gave a detailed introduction of the hotel facilities. The service was meticulous, covering everything from luggage handling to route guidance with great care and thoughtfulness, which made guests feel extremely warm.
Christian
Ιούνιος 2025
I had a wonderful stay. The staff were very helpful and went the extra mile to make my stay as pleasant as possible. Edison and Pinky were particularly helpful! The room was luxurious, with a view of the Bund, which made it difficult to leave the hotel and explore!
Charles
Αύγουστος 2025
We had wonderful stay. Welcoming, amazing service, good breakfast and fast service, beautiful view from rooms , room size was amazing and everything well thought
Nataliia
Αύγουστος 2025
The location is superb - right on the bund with great views of the Shanghai skyline. The staff are particularly friendly and helpful.
Philip
Νοέμβριος 2023
Spacious room with spectacular view. Room is very clean and the team really has taken care of me. Spa is very professional as well. Cynthia at the front desk does an excellent job.
Junming
Μάιος 2025
The view from my room.
Kelly
Ιούνιος 2025
Brand new hotel with great room. The front desk people are amazing, food top terrace is great, food is pretty good.
Giorgi
Ιούνιος 2025
Top class hotel, nice staff
Hugo
Ιούλιος 2025
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